Return window
Check the deadline and whether the clock starts from purchase, shipment or delivery.
Fashion retailers differ most in sizing, return eligibility, return costs and how third-party brands or sellers are handled.
These are practical information points to look for when comparing services in this category. They are not score components.
Check the deadline and whether the clock starts from purchase, shipment or delivery.
Tags, hygiene seals and original condition can determine whether a return is accepted.
Third-party products can use different policies from products sold directly by the retailer.
Check whether refunds return to the original payment method and whether return fees can be deducted.
SHEIN is a fashion-led online retailer and marketplace with a very large catalog spanning apparel and many adjacent product categories. Return eligibility and time limits can differ for certain third-party listings.
ASOS is an online fashion retailer carrying its own products alongside a large selection of third-party fashion brands. Its returns process is primarily account-based and the exact process can differ by market.